L3 MSP Engineer

Pittsburgh, Pennsylvania, United States, PA
Full Time
Experienced

Do you want to work for a growing MSP with a variety of clients and technologies daily? Are you looking for a tight, establish team with room for growth? Midnight Blue is looking for a Level 3 Senior System Engineer who will manage client networks, resolve technical incidents, and provide great customer service. This is an on-site opportunity in Pittsburgh, PA.

We’ll Provide:

  • Robust benefits package including healthcare, dental, vision, and 401k
  • Salary range of $95,000-$105,000, along with tuition reimbursement and professional development assistance
  • Hybrid work opportunities after training
  • Opportunities for continued growth supported by mature processes and sales engine
  • Strong core values to uphold our company standards

What you’ll do:

  • Problem solve and work on varied technologies on a daily basis
  • Set up, configure, and troubleshoot servers, computers, and networking equipment
  • Be a top-level escalation point to solve or provide guidance on complex troubleshooting tasks
  • Sales Engineering – Network and security recommendations and scoping
  • Provide root cause analysis and recommendations for solutions to ongoing issues
  • Create documentation and provide feedback on existing documentation
  • Work in a flexible and collaborative manner

Skills you’ll need:

  • Proficiency in networking concepts and protocols (TCP/IP, DNS, DHCP, VPN)
  • Familiarity with cloud platforms and services (AWS, Azure, Google Cloud)
  • Experience in migrating on-premises infrastructure to the cloud and integrating cloud services with existing systems
  • Understanding of hybrid cloud architectures and best practices for cloud security and compliance
  • Understanding of cybersecurity principles and best practices
  • Knowledge of database management systems (e.g., MySQL, SQL Server)
  • Experience in configuring and managing various server roles, such as Active Directory, DNS, DHCP, and file services
  • Familiarity with endpoint security solutions EDR tools, and MDM platforms
  • Skills in implementing and managing network security measures, including firewalls, IDS/IPS, and VPN technologies

Next Steps:

  • Quick apply with your resume here
    Or
  • Get a head start on our application and aptitude testing process here:
    https://www.ondemandassessment.com/link/index/JB-XMNOO5RKZ?u=1110981
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