MSP Level 3 Engineer

Ronkonkoma, NY
Full Time
Mid Level

Are you ready to join an award-winning MSP recognized as one of the Best Places to Work? Techworks Consulting is seeking a talented and driven MSP Level 3 Engineer to support unique, complex customer environments while collaborating closely with a tight-knit, supportive team. If you're passionate about IT and thrive in a dynamic, hands-on setting, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!

We’ll Provide:

  • Robust benefits package including health insurance, dental, 401K, PTO and holidays

  • Salary range of $85,000-$120,000

  • Opportunities for continued growth and learning

  • Great company culture supported by strong core values

What You’ll Do:

  • Serve as a field resource for onsite projects, troubleshooting, and deploying new equipment

  • Consult with clients on hardware/software rollouts and provide training on deployed systems

  • Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy

  • Plan and execute projects with effective time management and organizational skills

  • Perform local and cloud server migrations, including Microsoft Office 365 migrations

  • Assist Security Engineers with compliance, risk assessments, and business continuity planning

  • Troubleshoot networks (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping

  • Collaborate with the Technical Account Management team on Sales Engineering requests

Skills You’ll Need:

  • Minimum 3 years of experience in Managed Services and/or IT Consulting

  • Certifications from Microsoft, CompTIA, or Cisco or the ability to obtain in 90 days

  • Proficiency with RMM tools, backup solutions, and ticketing systems

  • Strong Windows Server/Workstation installation, configuration, and troubleshooting skills, along with UTM/router/switching/wireless experience

  • Excellent customer service skills

  • Strong communication, troubleshooting, problem-solving, and organizational skills, including accurate time entry and documentation

Next Steps:

  • Quick apply with your resume here OR

  • Get a head start on our application and aptitude testing process here:

https://www.ondemandassessment.com/link/index/JB-PBK0SDXAF?u=1110981 
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