IT Systems Engineer

Stuart, FL
Full Time
Mid Level

C&W Technologies is an established, fast-growing MSP based in Stuart, FL, with clients throughout North, Central, and South Florida. We work primarily with small to mid-sized clients in the professional services, manufacturing, construction, and non-profit sectors. C&W aims to simplify technology and to get it done right. We are currently seeking a Systems Engineer to join our innovative, collaborative team.

We’ll provide:

  • Generous medical insurance, paid time off, and a retirement plan

  • Excellent automobile and cellphone expense reimbursement

  • Training and certification reimbursements

  • Small team that values the opinions of everyone involved regardless of titles

  • Predictable set schedule to help promote work/life balance

  • Weekly team meetings and get togethers

  • A company culture that values the importance of giving back to the community

  • Salary range of $85K-$95k based on experience

What you’ll do:

  • Lead complex technical projects

  • Provide client support via phone, remotely, and in person at client facilities

  • Configure and deploy firewalls, switches, and related equipment

  • Design local, cloud-based, and hybrid networks

  • Build and troubleshoot physical and virtual servers

  • Provide escalation support on complex technical issues within SLAs

  • Maintain accurate client network documentation

  • Mentor and assist junior engineers

Skills You’ll Need:

  • 8+ years in customer service experience

  • 3+ years’ experience with common SMB technologies

  • Strong Hyper-V experience

  • Intermediate Azure experience

  • Proven ability to thrive in a collaborative, team-oriented environment focused on achieving shared goals.

  • Experience with SLAs, ability to change tasks rapidly and manage interruptions gracefully

  • Experience with hardware, software, Windows OS, routing, switching, and networking topology/configuration

  • Strong communication, organization, and documentation skills to drive tasks to completion

  • Strong positive mentality and willingness and ability to learn new applications and skills

  • Industry Certifications from Microsoft, CompTIA, and Cisco are a big plus

Ready to Apply?

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