Do you want to work for a growing MSP with a variety of clients and technologies daily? Are you looking for a tight, established team with room for growth? Coffer Group, LLC is looking for an IT Support Specialist who will be a point of contact for a variety of clients, helping them solve technical problems quickly and efficiently. It's a fast-paced, hands-on job for someone who loves learning new technologies and thrives on helping make other's work lives easier. This is a hybrid opportunity in the Bay Area of California.

This job is posted by Encore Strategic on behalf of Coffer Group, LLC.

We’ll Provide:

• Robust benefits package including PTO, healthcare, dental, and 401k
• Salary range of $80,000-$109,000
• Hybrid work split between client sites and remotely at home
• Support/mentorship from supervisors and other team members
• Opportunities for continued growth and learning

What You’ll Do:

• Troubleshoot laptops and network connections
• Set up new devices
• Support employees in-person and online
• Manage IT projects
• Provide excellent customer service

Skills You’ll Need:

• Valid license and reliable transportation - This specific position should be comfortable traveling to Menlo Park/Palo Alto, as well as occasionally other destinations between San Mateo and Sunnyvale
• Minimum 4 years IT industry experience in a corporate environment supporting end users
• Soft Skills: Ability to work with C level folks, attention to detail, self-motivated
• Experience with Office 365, Meraki, Intune, Okta
• Excellent understanding of managing Windows systems
• Excellent understanding of managing and using SaaS apps
• A strong understanding of networking computers and management of mobile devices (iPhone/Android) in a corporate environment
• Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
• Ability to lift 30+ lbs computer equipment and hardware, climb ladders, and use hand tools where necessary

Next Steps:

• Quick apply with your resume here
  Or
• Get a head start on our application and aptitude testing process here:https://www.ondemandassessment.com/link/index/JB-447YFX716?u=1110981